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Guest Experience Manager, The Franklin Institute, Philadelphia
The Franklin Institute, the most visited museum in the Commonwealth of Pennsylvania, strives to be the world leader in promoting science and technology education and literacy through inspiring and engaging experiences that cultivate curiosity, critical thinking, and an understanding of the crucial role science plays in our lives.
At The Franklin Institute, we provide an environment that is as nurturing as it is dynamic. Our team-oriented approach allows for ample learning and career growth opportunities. We think you will find the Institute offers the ideal atmosphere in which to best use your skills and talents. We are eager for your input, ideas, and inspiration.
Position Description:
The Guest Experience Manager will supervise and execute all aspects of the museum floor operations with a primary focus on the ticketing and guest services functions. This customer-focused position must ensure that all of the areas perform successfully, meeting the operational, professional, and customer standards of the museum to deliver a world-class visitor experience. The Guest Experience Manager will also be responsible for:
· Supervise all departmental staff members and assist with any job function when needed
· Successfully oversee the daily operating plan, including management of first aid and lost and found
· Create a fun, positive, inclusive team environment for all staff members
· Monitor departmental standards with a focus on delivering a World Class Visitor Experience
· Manage and evaluate staff performance
· Responsible for staffing; including recruiting, interviewing, hiring, and training
· Assist with customer service training and reward and recognition programs for all front line staff
· Assign and adjust staff members on the daily schedule to cover the museum based upon the days business pressures
· Establish a significant presence on the floor to ensure all areas are operating successfully and that the staff members are having fun
· Ensure the security of all revenue collected through the ticketing area by observing established theft deterrence measures
· Execute the daily box office cash out including verifying all vouchers and coupons
· Responsible for safe reconciliation and ordering operating funds as needed
Position Requirements:
· A Bachelor's degree is preferred or a minimum of 3 to 5 years of experience managing staff in a sales and customer service setting are required
· Proven success operating within a high-volume ticketed venue or visitor facing organization
· Experience coaching, motivating, and monitoring staff members in a fun, energetic environment
· Must be able to stand and walk for long periods of time
· Ability to handle multiple tasks, make decisions and work in a busy environment
· Outgoing, positive, and team-oriented personality
· Strong problem-solving skills
· Excellent Oral communication skills
Status: Full-time, 37.5 hours per week (work schedule subject to change based upon business needs and attendance; must be available to work evenings, weekends and holidays)
Salary: $60,000 - $65,000/year
Benefits Information: The Franklin Institute offers a comprehensive benefits package including health, dental, and vision, 401K, life insurance and disability coverage. We also offer generous Paid Time Off, paid holidays, and numerous wellness program benefits.
To apply, please visit our Career Center.
(Posted 11/17)
Porter, The Franklin Institute, Philadelphia
The Franklin Institute, the most visited museum in the Commonwealth of Pennsylvania, strives to be the world leader in promoting science and technology education and literacy through inspiring and engaging experiences that cultivate curiosity, critical thinking, and an understanding of the crucial role science plays in our lives.
At The Franklin Institute, we provide an environment that is as nurturing as it is dynamic. Our team-oriented approach allows for ample learning and career growth opportunities. We think you will find the Institute offers the ideal atmosphere in which to best use your skills and talents. We are eager for your input, ideas, and inspiration.
Position Description:
Position Requirements:
· Able to stand and complete physical labor for shifts more than 8 hours.
· Work outside in inclement weather.
· Tasks may require lifting heavy boxes and furniture.
· Prior experience as a Porter or in a similar role is preferred.
Status: Full-time, 40 hours per week, Thursday – Monday (8:30 am – 5:00 pm). Represented by I.U.O.E. Local 835. Must be available to work a varied schedule and overtime.
Salary: $26.76/hour
Benefits Information:
The Franklin Institute offers a comprehensive benefits package including health, dental, and vision, 401K, life insurance and disability coverage. We also offer generous Paid Time Off, paid holidays, and numerous wellness program benefits.
To apply, please visit our Career Center.
(Posted 11/17)
PT Informatics , Carnegie Museum of Natural History, Pittsburgh
The Informatics Assistant is responsible for maintaining the digital systems that support the Carnegie Museum of Natural History’s collections and scientific research. Serves as the Department of Science point person for EMu and any other Collections Management Systems or Digital Asset Management Systems adopted by the museum. Assists Science staff in managing all science-related datasets and media. This position is part-time, up to 20 hours per week. This is a union position.
Wage: $22.19/hr
Please submit all application materials through the Carnegie Museum's Career Page.
(Posted 11/10)
Temporary PT NAGPRA Coordinator, Carnegie Museum of Natural History, Pittsburgh
The Native American Graves Protection and Repatriation Act (NAGPRA) Coordinator works closely with the Curators and Collection Managers of the Section of Anthropology at Carnegie Museum of Natural History to assist with documentation, and consultation on NAGPRA-eligible cultural material in the anthropology collection. The NAGPRA Coordinator will be required to perform some administrative duties. As an emerging professional, this candidate is expected to learn and grow in the position.
This is a temporary, part-time position expected to begin January 2026 and run for twenty months.
Expected starting pay range, based on experience, $18.00 - $23.00/hr.
Please submit all application materials through the Carnegie Museums Career Page.
(Posted 11/10)
Director of Development, The Athenaeum of Philadelphia, Philadelphia
Job Status: Full-Time
FLSA Status: Exempt
Reports to: Executive Director
Direct Reports: Development Database Administrator (PT); Social Media Assistant (PT)
The Athenaeum of Philadelphia, a 211-year-old, member-supported library, research center and learning community located in a National Historic Landmark on Washington Square, seeks an experienced Director of Development to join our team and provide strategic direction and guidance for the Development department. We are a vital cultural resource in Greater Philadelphia, with a robust circulating library, a renowned special collection focused on Philadelphia architecture, and more than 150 programs annually, including speaker series, reading and discussion groups, arts and architecture-focused exhibits, intimate concerts, films, that shape us as an intergenerational learning community and third space. The Director of Development will play a crucial role in advancing this mission.
The Athenaeum is launching a new strategic plan in 2026 and the Director of Development will build a fundraising and communications plan to implement it. As a frontline fundraiser, the Director of Development’s fundraising priorities include growing individual and major gifts; annual fund and membership support; and foundation, corporate and government support; implementing a planned giving strategy; and creating strategies for special events and special project fundraising.
Why join us
As Director of Development at The Athenaeum, you will be part of a collaborative, strategic and forward-thinking environment that supports your professional growth while charting the path in a newly-created position. You will work closely with our Executive Director, Board and staff to drive organizational growth and sustainability for an exciting organization with high member satisfaction and increasing “buzz.”
Primary Responsibilities
• Develop and implement a comprehensive fundraising plan to reach annual and long-term goals while advancing The Athenaeum’s mission, vision and values.
• Identify and cultivate major gift prospects, corporate and foundation donors to create a robust major gifts pipeline. Collaborate closely with the Executive Director to implement cultivation and solicitation strategies for individual donors.
• With support of staff, manage and maintain all membership levels; oversee membership mailings including solicitations, renewals and acknowledgements.
• Plan and execute special events that engage donors and raise funds for the organization.
• Steward existing donors and create new opportunities for engagement.
• Manage and lead a development and communications team, providing guidance, training and support as needed.
• Collaborate with the Executive Director, Board, staff and Development Committee to optimize fundraising efforts and effectiveness. Serve as staff liaison for the Development Committee.
• Work closely with the Development Database Administrator to ensure proper acknowledgement, recording and tracking of donations and dues payments, and produce timely fundraising progress reports using DonorPerfect.
• Oversee the marketing and communications strategy, ensuring communications are donor and member centered and contribute to a well-rounded fundraising and promotional strategy.
• As a member of The Athenaeum staff, serve as a strategic and creative collaborator for long-term direction and short-term decision making for the organization.
Qualifications
• At least 5 years of experience and measurable success in nonprofit fundraising, including setting and meeting goals.
• Demonstrated managerial experience leading a strong team and creating a positive work environment.
• Successful track record of personally identifying, cultivating and soliciting significant contributions of $25,000 or more from a single donor.
• Superb written and oral communication skills.
• Experience in development marketing and communications strategy that is donor and member centered.
• Previous experience leading campaigns desirable.
• Strong computer skills, including experience with fundraising software and donor databases (familiarity with DonorPerfect preferred).
• Demonstrated ability to work collaboratively with colleagues, Board members and volunteers.
• Strong commitment to ethical responsibility and donor confidentiality.
• A deep commitment to the mission and values of The Athenaeum of Philadelphia.
Job Details
• Salary Range: $75,000-$100,000, depending on experience.
• Benefits: The Athenaeum offers competitive benefits, including health, dental and vision insurance; disability and life insurance; employer contribution to retirement plan after 2 years; generous PTO; and paid holidays.
• Commitment: typical schedule is Monday-Friday 9-5, with participation in extended hour scheduling, some early mornings, evenings and weekends as necessary to support programs, events, networking and donor meetings. This position may include some remote work where appropriate.
• Location: The Athenaeum is located at 219 S. 6th St, in Philadelphia.
Deadline to apply: 11/24/25
Interested candidates may submit their cover letter, resume, references, and 2 relevant writing samples to jobs@PhilaAthenaeum.org. Please put “Director of Development” in the subject line. No phone calls please. Only candidates under consideration will be contacted.
The Athenaeum of Philadelphia is an equal opportunity employer and welcomes a diverse pool of candidates.
The Athenaeum of Philadelphia
219 South Sixth Street
Philadelphia, PA 19106
www.PhilaAthenaeum.org
(Posted 11/5)
Sales Associate, Daniel G. and Carole L. Kamin Science Center, Pittsburgh
The Sales Associate is responsible for performing a variety of tasks related to the receiving, checking, displaying and selling merchandise in The Carnegie Museum Stores.
Wage: $16/hr
Please submit all application materials through the Carnegie Museums Career Site.
https://jobs.dayforcehcm.com/en-US/car/CANDIDATEPORTAL/jobs/11027
(Posted 11/5)
Education and Public Programs Assistant, The Hershey Story Museum, Hershey
This position will help create and deliver educational programs to school and summer camp groups and assist with the planning and execution of public programs for visitors of all ages.
Key Responsibilities:
- Assist in the facilitation of in-person, outreach, and virtual learning programs
- Assist in the development, creation, and implementation of curriculum-based and other programming for diverse audiences
- Input group information into ticketing system, update spreadsheets, and create confirmations
Knowledge, Skills, and Abilities:
- Excellent public speaking skills
- Lead and engage groups of children and adults
- Work well as part of a team and think on your feet
- Proficient in Microsoft Office Suite
- Requires physical effort including lifting up to 25 pounds and extended periods of standing and walking
Minimum Education and Experience:
- High School diploma or equivalent required; undergraduate coursework or degree preferred
- 1 year of experience in a museum or classroom or in conducting programs for children preferred
Clearances:
This position requires criminal history background checks in addition to child abuse background checks as a condition of employment
Working hours:
This is a Permanent Part-time position. Primary working hours are M-F, 9:00 - 2:30, up to 28 hours per week. Schedule may include weekends and evenings for programs, exhibits, receptions, or special events.
Wage: $15-17/hr
To apply, please send your resume and cover letter to elalindsay@hersheystory.org.
(Posted 10/28)
Development Officer, Demuth Foundation, Lancaster
Position Summary
The Development Officer will be responsible for creating and leading fundraising strategies that ensure the sustainability and growth of the Demuth Museum of Art. As a central member of our small team, this individual will guide donor development and engagement, community partnerships, brand messaging, and help build a culture of giving. This includes fundraising campaigns, special events, and grant development.
Applications are encouraged from those with varied backgrounds in the areas of fundraising, communications, special events planning. The successful candidate will receive mentorship and support from the Executive Director and a senior volunteer mentor with extensive fundraising experience, creating a rich environment for professional growth and learning.
This is a highly visible role where your creativity, initiative, and deep interest in the visual arts and their role in building community will directly shape the future of our organization.
Key Responsibilities
• Fundraising Strategy & Execution
- Develop and implement annual fundraising strategy and plan, including individual giving, corporate sponsorships, special events, and grants.
- Support the Executive Director and Board on major donor cultivation and stewardship.
- Develop and implement a major gifts strategy that excites high end donors and the larger community about important forthcoming exhibitions, acquisitions, educational programs, and capital projects.
• Donor Relations
- Build and nurture strong relationships with donors, community partners, and stakeholders.
- Identify potential donors, foundations, and city and state funders to expand donor base.
- Maintain donor database and support gift acknowledgment and stewardship processes.
•Grant Writing & Management
- In partnership with Executive Director, research, write, and manage grant proposals and reporting.
- Track deadlines and ensure compliance with funder requirements.
• Events & Campaigns
- Plan and execute creative fundraising campaigns and events that engage the community.
- Collaborate with staff to integrate fundraising into programming and outreach initiatives.
• Communications & Storytelling
- Partner with colleagues to highlight impact stories across newsletters, social media, and donor materials.
- Ensure consistent, compelling messaging that reflects our mission and inspires giving.
Minimum Qualifications
We are most interested in potential, deep interest in the visual arts, passion for and a commitment to the arts and nonprofit work. We encourage applicants who may not meet every qualification to apply.
• 1–3 years of relevant experience (fundraising, development, marketing, arts administration, nonprofit work, or related field).
• Strong written and verbal communication skills.
• Demonstrated passion for the visual arts and the power of the arts to build community and connection.
• Ability to build relationships and inspire others through strategic storytelling.
• Organized, self-motivated, and able to manage multiple projects.
• A collaborative spirit with enthusiasm for working in a small team.
• Proficient with technology and willingness to learn donor database tools.
What We Offer
• Mentorship & Growth: You’ll be paired with a senior development mentor and receive ongoing coaching and professional development opportunities.
• Impact: Your work will directly influence the growth and sustainability of a community arts organization.
• Collaboration: Join a passionate, supportive, and creative team where your ideas are welcomed.
• Compensation/Benefits: This is a full-time, exempt position (not eligible for overtime). Salary offer will be based on factors including, but not limited to professional experience, competencies, and educational background. The annual salary is $50,000-60,000. Benefits include:
- Retirement Savings Plan
- Health Reimbursement Account (HRA)
- Paid Time Off (vacation and sick)
- 12 Paid Holidays
Physical Requirements
This role requires participation in both event-related physical activities and office-based work. Employee must be able to:
• Sit for extended periods of time while working at a computer
• Push, pull, or lift objects up to 50 pounds
• Stand for extended periods, including during event set-up and tear-down
• Assist with event set-up and tear-down, including moving furniture, equipment, and supplies
Other Requirements
• Valid driver’s license and access to a reliable vehicle (required for attending off-site meetings, meeting with donor candidates, transporting supplies, and supporting community events)
• Employment is contingent upon successful completion of a background check
Priority review will be given to applications received between October 10, 2025, and October 31, 2025. A complete application includes:
• Resume
• Cover letter
• In one essay of 250 words or less, a response to the following prompt:
Art has the power to connect people and strengthen community. Success in the role of Development Officer at the Demuth Museum of Art requires strong communication and relationship building skills, comfort with donor engagement, and enthusiasm for advancing the arts.
WRITING PROMPT: Please describe a time when you engaged others around a cause or organization you care about. Share how you built relationships and encouraged support, including how you approached conversations about giving. Connect your experience to your interest in art or community enrichment.
Complete your application by submitting the 3 documents above to: employment@demuth.org
(Posted 10/21)
Executive Director, Newlin Grist Mill, Glen Mills
The Board of Trustees of the Nicholas Newlin Foundation, which oversees the Newlin Grist Mill, is seeking an Executive Director (ED) who will have operational and budgetary responsibility for Newlin Grist Mill’s staff and programs and for the execution of its dual mission “to preserve and interpret the historic mill and 160-acre property for public education and enjoyment.”
The new ED, who will report directly to the Board, will establish a culture of growth, consistently
evaluating and adapting current programming and operations to advance the institution’s future
development.
This is a rare opportunity for a forward-focused leader with strong interpretative skills to guide one
of Southeastern Pennsylvania’s earliest water-powered mills and the surrounding preserve into a
new era of innovation and growth. The Board welcomes applicants with entrepreneurial instincts as well as proven experience in nonprofit leadership, educational programming, and fundraising. A passion for history, a love of nature, and a collaborative attitude are key.
Please go to https://newlingristmill.org for further information about the organization. A full job description is available on the Employment page.
Salary range: $100-110K
Applicants should send their resume and cover letter to NewlinMillJobs@gmail.com.
(Posted 10/20)
Event Staff, The Franklin Institute, Philadelphia
The Franklin Institute, the most visited museum in the Commonwealth of Pennsylvania, strives to be the world leader in promoting science and technology education and literacy through inspiring and engaging experiences that cultivate curiosity, critical thinking, and an understanding of the crucial role science plays in our lives.
At The Franklin Institute, we provide an environment that is as nurturing as it is dynamic. Our team-oriented approach allows for ample learning and career growth opportunities. We think you will find the Institute offers the ideal atmosphere in which to best use your skills and talents. We are eager for your input, ideas, and inspiration.
Position Description:
Event Staff is a customer-focused position that must ensure that all clients have a memorable experience, free of operational and customer service issues, that truly delivers on the brand promise to welcome and inspire guests and experience genuine hospitality. This position will also be responsible for ensuring the client’s needs have been exceeded during the event, as well as creating a fun, positive, inclusive team environment for all staff members and guests.
Position Requirements
Position Status: Unscheduled Part-time, Based Upon Event Schedule
Salary: $15/hour
Schedule: Must be available to work evening events including weekends. This position is ideal for someone looking to earn additional income!
To apply, please visit our Career Center. We look forward to hearing from you!
Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job description describes you, then please apply for this role.
The Franklin Institute is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.
(Posted 10/20)
Special Events Associate, Carnegie Museums, Pittsburgh
The Special Events Associate is responsible for coordinating the setup and takedown of special events, greeting event hosts, answering any questions & facilitating any additional client needs. This position is also responsible for monitoring the progress of events, resolving issues with clients, event vendors and internal support staff as the events occur. This is a union position.
Wage: $18/hr
Please submit all application materials through the Carnegie Museums Career Site.
(Posted 10/20)